Welcome to Liquosmi Store, where finding your perfect dress should be as effortless as slipping into your favourite little black number. These Terms and Conditions outline the rules for using our website and purchasing our beautiful dresses. By accessing our site or making a purchase, you agree to these terms.
1. Our Boutique
1.1 About Us
Liquosmi Store is an online boutique specialising in carefully curated dresses for every occasion – from casual daywear to sparkling evening ensembles. Our collections include:
- Casual Dresses for effortless everyday style
- Floral Dresses that bloom with femininity
- Classic Little Black Dresses
- Sequin Dresses for special occasions
- Summer Dresses perfect for sunny days
1.2 Website Use
Our website (liquosmistore.com) is designed for your shopping pleasure. You agree to:
- Use the site only for lawful purposes
- Not reproduce, duplicate, or exploit any content without permission
- Provide accurate information when creating an account or making purchases
2. Your Shopping Experience
2.1 Product Information
We take care to present our dresses accurately through:
- Detailed product descriptions
- Colour-accurate photographs
- Clear size guides
Note: Screen colours may vary slightly, and all measurements are approximate.
2.2 Orders & Payments
When you find that perfect dress:
- All prices are in GBP (£) and include VAT where applicable
- We accept Visa, MasterCard, JCB, and PayPal
- Your order is confirmed once payment is processed
- We reserve the right to cancel orders that cannot be fulfilled
2.3 Shipping
We carefully hand-pack each order within 1-2 business days. Shipping options:
- Standard Shipping (£12.95): Via DHL/FedEx, delivered in 10-15 business days
- Free Shipping: Via EMS for orders over £50, delivered in 15-25 business days
Delivery Areas: We ship worldwide except to certain remote areas and parts of Asia.
3. Returns & Exchanges
While we hope every dress is love at first sight, we offer a 15-day return policy from delivery date.
3.1 Return Conditions
Items must be:
- Unworn, unwashed, and in original condition
- With all tags attached
- In original packaging
3.2 Non-Returnable Items
- Sequin dresses if protective packaging was removed
- Items marked as final sale
3.3 The Return Process
- Contact us within 15 days at [email protected]
- We’ll provide a Return Authorization Number
- Package items securely with completed Return Form
- Ship to: Liquosmi Store Returns, 63 Angel Drove, Ely, GB CH2Q 1FR
3.4 Refunds
- Processed within 5-7 business days of receiving returns
- Original shipping costs are non-refundable
- Customers bear return shipping costs unless item was damaged/incorrect
4. Intellectual Property
The Liquosmi Store name, logo, website content, and dress designs are our property. You may not:
- Reproduce any content without permission
- Use our brand name or imagery for commercial purposes
- Copy or imitate our product designs
5. Our Responsibilities
5.1 Quality Commitment
We take pride in our dresses and will:
- Address any quality issues promptly
- Replace damaged/incorrect items at no cost to you
- Provide responsive customer service
5.2 Limitations
Liquosmi Store is not liable for:
- Delays caused by shipping carriers or customs
- Minor colour or texture variations from product images
- Incorrect sizing if our size guide wasn’t consulted
- Lost returns without tracking information
6. Privacy & Data
We handle your personal information with care, as detailed in our separate Privacy Policy.
7. Policy Changes
We may update these terms occasionally. Continued use of our site after changes constitutes acceptance.
8. Contact Us
For questions about these Terms or your order:
Email: [email protected]
Address: 63 Angel Drove, Ely, GB CH2Q 1FR
Thank you for choosing Liquosmi Store. We’re committed to making your experience as delightful as twirling in a new summer dress.
